Frequently Asked Questions - FAQs

We are an established brand that has built our reputation on our tagline of 'Delivering Trusted Solutions', we aim to provide warehouse racking and storage fit-outs tailored to every specific customer's needs. Check out our frequently asked questions (FAQs) listed below. If you question isn't addressed below or you have further queries about our products or services, get in contact with our customer service who are happy to assist with any queries that you have.
What is the lead time on orders being ready for pickup/ delivery?
If the ordered items are in-stock our standard lead time to have orders packed and ready for pickup or dispatch from our warehouse is 5 - 7 working days, this timeframe applies from the confirmation of receipt of order.
Can I view your copy of the AS4084-2012?
As the AS4084-2012 is a copyright document and we are not able to share it. You would have to purchase a copy off the SAI Global website. Purchase a copy here.
Can you provide installation of your products?
Certainly, with installation teams based across all states and territories in Australia, we are happy to help with any installation requirements you may have. Find out more information: Racking Installations.
Are your racks certified?
Yes, our pallet racking is certified under the Australian Standard AS 4084-2012.
What are your opening hours?
The Warehouse is open from 7.30am – 4.30pm for pickups an deliveries from Monday to Friday.
The Office is open from 7am – 5.00pm for orders and enquiries from Monday to Friday.
We are closed on the weekend.
Do you sell to the public?
Yes, we do.
Do you have a QBCC license?
Yes, we hold a current Queensland Building and Construction Commission (QBCC) license, our license number is 15104433. Please contact us for further information, should you require it.
What is 'Orbit' branded racking?
You might be wondering what exactly is ‘Orbit’ Racking and Storage Equipment and where you can purchase it from. Well good news, you have come to the right place as it’s our unique brand of racking. Here at Abbott Storage Systems, Orbit is the name of the warehouse racking and storage products that we sell. Browse our Orbit Products or alternatively contact us for a quote on your upcoming requirements.
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Abbott Storage Systems

At Abbott Storage Systems we have a long history in the warehousing and storage industry. A strong focus is on ‘Delivering Trusted Solutions’ according to our tagline. We have become a trusted brand in the storage industry as a result. So to this end, we ensure that each storage solution is tailored to every individual clients’ specific needs. As well as, focusing on the need for increased safety, productivity and efficiency. Our achievements are built on our experience in the industry. We design and manage entire storage fit outs.
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Abbott Storage Systems
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what our clients say
rating 4.65 / 5
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